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Customs Services – Control of Importing and Exporting Activities

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is a smooth and efficient process, we ensure your shipments arrive as quickly as possible, and leave you free to focus on your core business. With our online tool ( we provide essential customs information to help you prepare your shipments.

Additional charges for Customs Services

Customs Service How We Charge Additional Charge
Advance Payment Per shipment 100,000.00 IDR or 2.5% of funds advanced if higher
Disbursements Per shipment 100,000.00 IDR or 2.5% of the credit advanced, if higher
Bonded Storage Per shipment, per day after 3 calendar days Minimum 15,000.00 IDR, 1,900.00 IDR per kg per day
Bonded Transit Per shipment 150,000.00 IDR
Broker Notification Per shipment 350,000.00 IDR
Clearance Authorization Per shipment 150,000.00 IDR
Export Declaration Per shipment 150,000.00 IDR
Formal Clearance Per shipment 150,000.00 IDR
Multiline Entry Per shipment 25,000.00 IDR per additional line from 6th line onwards
Other Government Agency Per shipment 350,000.00 IDR
Permits & Licenses Per shipment 350,000.00 IDR
Personal Effects Per shipment 300,000.00 IDR
Release to Broker Per shipment 500,000.00 IDR
Temporary Imports/Exports Per shipment 600,000.00 IDR
Valid from January 1, 2019